Responsible Gaming at 888bn

This page sets out how we handle safer play: the caps you can place on your own account, the breaks you can ask for, the rules we apply to every player, and where to turn in Bangladesh if betting stops feeling like a game. Read it before you need it. The tools only help when you know where they are.

Set Your Limits on 888bn Before the First Bet

A limit written down in a calm hour is worth more than any promise made after a bad run. Sign in, open account settings on the website or in the app, and you will find three ceilings you control: how much you can put in per day, how much you can lose per day, and how large a single bet can be.

Lowering a limit takes effect straight away. Raising one does not: there is a waiting period, so a decision made at two in the morning cannot be acted on in the same session. We never lift a limit because a bonus is about to end, and we never set one on your behalf without your written request.

Deposit cap
Stops new money entering the account once the day's total is reached. Your existing balance stays playable, so the cap controls top-ups, not the session itself.
Loss cap
Counts net loss across the casino, live tables, fishing games, lottery and sports bets in one combined figure for the day. Winnings are netted off, so a good morning gives you room later.
Single-bet cap
The ceiling on one wager. Useful in crash rounds and fishing games, where the stake creeps up round after round without anyone deciding to raise it.
Session reminder
A clock on screen once you have been playing for the time you chose. It is a reminder, not a forced logout. You decide whether to stop.

Take a Break or Close the Account

Sometimes a cap is not the answer and you need distance instead. A cool-off locks you out of the cashier and the games for a fixed stretch: a day, a week, a month, or longer. During that time you can still sign in to read your history and talk to support, but you cannot deposit, bet or claim an offer. Money sitting in the balance stays there, untouched, until the break ends.

Permanent closure is available too, and it is not undone by opening another account with a second email address. When you close an account for gambling reasons we keep a record of the request and apply it to matching details, which is why we ask you to settle the balance at the same time.

  1. 1

    Open live chat and ask

    Sign in and message support. Say whether you want a cool-off or a permanent closure. There is no form to download and no email to write.

  2. 2

    Confirm the period

    Support reads back the length and the exact date it ends. You reply once to confirm. One clear message is enough for both sides.

  3. 3

    Settle what is left

    If money remains in the account, tell support where to send it. Payouts to bKash, Nagad, Rocket or a bank account normally arrive about 4 minutes after approval.

  4. 4

    Mark the return date

    The break lifts on the day you agreed. We do not call or message you to tempt you back when it does, so put the date in your own calendar.

Rules We Apply to Every Account

Safer play is not only a set of buttons in a settings menu. Some of it is enforcement, and this is how 888bn applies it when a case comes up.

Adults only, without exception

An account is for someone aged 18 or over. If we find one held by a younger player, we close it, return the deposits to the payment source used, and cancel winnings built on those deposits. A parent can ask support to block a device or a phone number, and we will act on that request.

One person, one account

Two accounts under one name split a loss cap in half while hiding the true total from you. Where duplicates are found they are merged or closed, and bonuses attached to the extra account are removed.

Your own money only

Deposits must come from a payment account in your name. Paying in on behalf of a friend or relative puts both accounts at risk, and it makes a withdrawal hard to trace later.

Document review before the first cash-out

Before your first withdrawal we ask for one photo of a National ID card, a passport, or a driving licence. The name on it must match the account name. Reviews are handled within 12 hours, and a first withdrawal can take up to 2 hours after that. The minimum withdrawal is ৳1,200.

Bonuses are not free money

Every offer on the bonus and VIP page carries a 7 times wagering requirement. Chasing turnover to unlock a bonus is one of the most common ways a controlled player turns into an uncontrolled one. If that pattern sounds familiar, skip the offers for a month and play with your own balance.

Money In, Money Out, and the Caps Around It

The minimum deposit is ৳150 and the minimum withdrawal is ৳1,200. A standard account can take out up to ৳230,000 in a day; that ceiling rises as you move up the VIP tiers, and you can read the full ladder on the VIP page. Daily cashback of 1.5% is paid on net losses, but it does not restore a loss cap you have already reached, and that is deliberate.

  • bKash Deposit ~4 min · Payout ~4 min
  • Nagad Deposit ~4 min · Payout ~4 min
  • Rocket Deposit ~4 min · Payout ~4 min
  • Bank Transfer Deposit ~4 min · Payout ~4 min

If you share a phone with family, delete saved wallet details from the app when you have finished a session. A payment that needs typing in, and a PIN you have to fetch, is a small delay that has stopped plenty of late-night top-ups. Ask support to switch off one-tap deposits if you would rather not have the shortcut at all.

Signs That Play Has Stopped Being Play

Problem gambling rarely arrives with a warning siren. It looks like normal behaviour from the inside, which is why a checklist helps more than a feeling. Read this list honestly, and remember that two or three matches is enough to act on.

  • Betting to win back money you have already lost, rather than because the game interests you.
  • Keeping deposits from your family, or borrowing to make the next top-up.
  • Playing past the time you told yourself you would stop, more than once.
  • Feeling restless, irritable or low on the days you do not play.
  • Using money set aside for rent, tuition, medicine or a family obligation.
  • Asking support to cancel a withdrawal so you can keep the balance in play.

None of these makes you a reckless person. They are common, they respond well to early interruption, and our support team is trained to discuss them without judgement and without steering the conversation towards a deposit.

Where to Get Help in Bangladesh

If gambling is costing you sleep, study, work or the trust of people you live with, a doctor or a counsellor is a better first call than a support agent. Tell one person you trust what is happening. Secrecy is the thing that keeps a habit running long after it has stopped being enjoyable.

Our own live chat runs 24 hours a day, and it is not only there for deposits. Ask for a cool-off, a permanent closure, a limit you cannot raise quickly, or simply say that you want bonus offers switched off for good. Those requests are free, and we will not send you marketing afterwards if you tell us to stop.

If you are worried about someone else, you can contact support about a device or number used by a younger family member. We cannot discuss another adult's account with you, but we can act on underage access.

Questions Players Send Us

Can I raise a deposit limit straight away?

No. Cuts apply at once, increases only after a waiting period. The gap exists so a decision made after a loss cannot be acted on in the same sitting.

Does a cool-off cancel my bonus?

Any unfinished offer is removed when the break starts, along with the wagering attached to it. Money you deposited yourself remains yours and can be paid out.

What happens to my balance if I close the account?

Tell support where to send it when you close. We pay the remaining balance to bKash, Nagad, Rocket or your bank once any open document review is finished.

Do limits cover sports bets as well as casino games?

Yes. The deposit cap, the loss cap and the daily withdrawal ceiling count casino, live tables, fishing, lottery and sports in one total, in taka.

Will you tell my family that I asked for a break?

No. What you discuss with support stays with support. The exception is a formal request from a lawful authority.

Can a relative set a limit for me?

Only you can change your own limits, from your own login. A family member can ask us to block a device or number used by someone under 18, and we will act on that.

If you would rather act than read, sign in and open account settings now, before the next session. New here? Create your account and set the three caps before your first deposit lands. You can also head back to the home page and start from there.